Frequently Asked Questions
Everything you need to know about your Bernardo Fashions experience.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt at our warehouse.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Bernardo Fashions ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and selected shipping method.
How can I ensure I am ordering the correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements and fit recommendations for every silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to conscious fashion. Many of our collections feature recycled insulation, eco-friendly fabrics, and bluesign® approved materials to reduce our environmental impact.